One stack for your whole ISP.Logins that outlast the outage.

Star Radius replaces legacy RADIUS billing tools for Indian broadband operators: RADIUS AAA, subscriber lifecycle, billing and GST, CRM, CGNAT logging and TR-069 device management in one platform, with DOT, CERT-In, TRAI and DPDPA compliance built in.

01 · The legacy stack

Five tools, four logins, one auditor waiting.

A

Billing lives apart from RADIUS. Plan changes, renewals and GST invoices are reconciled by hand between systems.

B

Compliance is bolted on. CGNAT and syslog records sit on scattered servers when DOT or CERT-In asks for them.

C

The cloud is a single point of failure. The upstream link drops, PPPoE logins fail, and the support phones start ringing.

02 · How it works

Four layers, drawn to spec.

Every session, invoice and log line moves through the same stack, from the router on the street to the portal on your desk.

L4
Admin portal
Billing, CRM, reports and compliance exports for ops, finance and support.
L3
Cloud core
API with Postgres for records and TimescaleDB for sessions and logs.
L2
Local edge agent
RADIUS, syslog and an offline buffer, running on your premises.
L1
Subscribers & routers
MikroTik NAS, OLTs and customer CPE, as they are today.
03 · Local edge agent

The link drops. Logins don't.

The edge agent runs on-site beside your MikroTik and OLT gear. It answers RADIUS authentication locally, buffers accounting and syslog, and syncs everything to the cloud core when the link returns.

Cloud link: downEdge: serving
Subscriber loginAuthenticated locally
AccountingQueued, replayed in order
Syslog / CGNATRetained on-site until synced
04 · Modules

Six modules, one subscriber record.

M-01RADIUS AAA

PPPoE and hotspot authentication, authorization and accounting with plan-based policies.

M-02Subscriber lifecycle

Onboarding, KYC, plan changes, suspension and renewal from one record.

M-03Billing & GST

Prepaid and postpaid invoicing with GST-compliant invoices and collections.

M-04CRM

Tickets with the subscriber's location captured on the spot, plus a network map of all your subscribers.

M-05CGNAT logging

NAT translation and syslog retention, searchable when a request arrives.

M-06TR-069 devices

Provision, configure and update customer routers remotely.

Compliance built inDOTCERT-InTRAIDPDPA
Also included
A-01IPDR & syslog downloads

Download IPDR and syslog reports directly from the portal, ready to hand over when a request arrives. No log server to run.

A-02IPv6 support

Assign and track IPv6 addresses for subscribers alongside IPv4.

A-03Partners & branches

Run partners and branch offices under one account, each with their own subscribers.

A-04Permissions grid

Give each user privileges based on their role, set from a single grid.

Coming soon
Mobile apps for Android and iOS

A focused companion to the portal for ticketing and managing subscribers on the go.

Coming soon
AI features

Smarter help for your team: spot network problems early, resolve tickets faster and see trends in your subscriber data.

05 · Integrations

Works with the network you already run.

MikroTik
RouterOS NAS over RADIUS
GPON / EPON OLTs
Fibre access equipment
TR-069 CPE
Customer routers via ACS
Payment gateways
UPI, cards and net banking
SMS & email
Renewal and outage notices
REST API
Webhooks for your own tools
06 · By the numbers
Star Radius — platform sheetSR-01Rev A
01Modules on one subscriber record6
02Regulatory frameworks covered4
03Logins for ops, billing and support1
04Logins lost when the cloud link drops0
07 · Pricing

Priced per subscriber, per month.

Pick the plan that fits your network. All prices are in INR and exclude 18% GST.

Free migrationPrices + 18% GST
2,000List price
Essential
Small ISPs and cable operators (under ~2,000 subscribers)
₹4.20/ subscriber / month + GST
Minimum ₹2,399 / month
For 2,000 subscribers
₹8,400/ month + GST
At list price
Includes
+RADIUS authentication (PPPoE, IP and hotspot login types)
+Subscriber management with full lifecycle (activation, suspension, expiry, termination)
+Plans, packages (1/3/6/12 months) and FUP / data limits
+GST-compliant billing, invoices and renewals (including auto-renewal)
+Live sessions, usage history and monitoring
+CGNAT / IPDR compliance logging and export (DoT requirement)
+Customer self-service portal and customer mobile app
+Staff mobile app
+Available in English, Telugu, Hindi, Tamil, Malayalam and Bengali
Book a demo
GrowthMost popular
Growing regional ISPs with partners/LCOs
₹5.75/ subscriber / month + GST
Minimum ₹5,999 / month
For 2,000 subscribers
₹11,500/ month + GST
At list price
Everything in Essential, plus
+Partner / LCO / branch hierarchy with partner wallets and partner GST
+Scheduled renewals and scheduled disconnections
+Day-based (prorated) billing
+Bulk operations and bulk subscriber import
+Customer Application Form (CAF) with your own document templates
+White-label branding (your logo and colours)
+Dashboards and reports
+Network device monitoring (SNMP / MRTG) and health alerts
+Support tickets / complaints management
+Traffic flow logging (IPFIX)
Book a demo
Advanced
Large and fibre-heavy ISPs
₹6.60/ subscriber / month + GST
Minimum ₹17,999 / month
For 2,000 subscribers
₹17,999/ month + GST
Minimum monthly charge applies
Everything in Growth, plus
+TR-069 remote router management: fibre signal (optical) readings, firmware updates, remote diagnostics, remote reboot
+Customer Wi-Fi self-service (change Wi-Fi name/password from the app)
+Full syslog retention
+On-premise edge box that keeps subscribers online even if the internet link to the cloud drops
+Priority support
Talk to sales
08 · FAQ

Questions operators ask.

Yes. Our team imports subscribers, plans and balances from your existing system and runs both in parallel until you cut over.

09 · Book a demo

See your network on one stack.

A 30-minute walkthrough with our team: your NAS setup, your plans, your compliance reporting.

Prefer to talk? Email customercare@starradius.in or call +91 95155 13636.